WhatsApp automation built for the way South Africa does business.
Your customers already message you on WhatsApp. Otomate builds the automation that answers them in seconds, captures every lead, books appointments, and follows up — automatically, day and night. Built for real estate, medical, motor, legal, fitness and more, across Johannesburg, Cape Town, Durban and Pretoria.
- 7 days to go live
- <60 sec first reply
- POPIA compliant by default
Every missed message is a missed customer.
Whether someone is enquiring about a home in Umhlanga, booking a dental check-up in Pretoria, or asking a car dealership in Johannesburg about finance, they expect an answer now. The business that replies first usually wins. Otomate builds WhatsApp automation that makes sure that business is yours — on Meta's official WhatsApp Business API, fully POPIA compliant.
WhatsApp automation for your industry.
We build automation around how your specific business actually works. Choose your industry to see exactly what we can automate for you.
Real Estate
A buyer who messages about a listing at 8pm won't wait until morning. Otomate builds the WhatsApp automation that replies, qualifies and books the viewing instantly — so agencies in Johannesburg, Sandton and Cape Town stop losing buyers to whoever answered first.
Car Dealerships
Reply to every AutoTrader and Cars.co.za enquiry in seconds — and put trade-in valuations in your salespeople's hands while the buyer is still warm.
Medical Practices
Your reception team can't answer every call and message at once. Otomate builds the WhatsApp automation that lets patients book, reschedule and confirm appointments themselves — freeing your front desk and cutting no-shows for practices in Cape Town, Durban and Johannesburg.
Dental Practices
Empty slots and last-minute cancellations cost your practice every week. Otomate builds the WhatsApp automation that books patients, confirms appointments and sends reminders automatically — keeping diaries full for dental practices in Johannesburg and Cape Town.
Aesthetic Clinics
Convert Instagram DMs into booked, paid consultations — and keep clients coming back on schedule.
Law Firms
Intake, conflict checks and matter onboarding — handled on WhatsApp before a fee earner picks up the file.
Accounting Firms
Client onboarding, document collection and SARS deadline reminders — automated so your team can do the work, not chase paperwork.
Gyms & Fitness
Trial bookings, member onboarding, class sign-ups and retention messaging — all over WhatsApp.
Salons & Spas
Bookings, deposits and rebookings — fill your chairs and stop your stylists answering the phone between clients.
Guesthouses & Lodges
Direct bookings, guest comms and check-in details — automated on WhatsApp so you can run a hospitality business, not a switchboard.
Home Services
Quote requests, scheduling and job follow-ups — capture every job lead instead of losing it to the next contractor on the WhatsApp list.
Veterinary Clinics
Bookings, vaccination recalls and pet health reminders — your reception team back on the floor, not on the phone.
From first message to closed deal.
Capture every lead
Pull enquiries from your website, ads, listings and direct WhatsApp messages into one place — nothing slips through the cracks.
Reply and qualify instantly
Automation answers and qualifies every enquiry in seconds, then routes it to the right person on your team — day or night.
Follow up on autopilot
Reminders, confirmations, feedback requests and re-engagement — all on schedule, all on brand, all without lifting a finger.
Live in 7 days. No disruption to your team.
A four-step rollout that gets your agency answering and qualifying every WhatsApp lead automatically.
Free pipeline assessment
We map where leads enter, where they stall, and how much revenue slow replies are costing your agency.
System design
We design your WhatsApp flows, qualification questions and CRM structure — you sign off before we build anything.
Build & connect
We provision a verified WhatsApp Business number, build the automations, and connect Property24, Private Property and your CRM.
Go live & support
Short training session, then we monitor your first 30 days closely and tune the flows as real leads come in.
Built on the tools you already trust
Questions, answered.
Everything agency principals usually want to know before getting started.
Find out where your customers are slipping away.
Book a free 30-minute WhatsApp assessment. We'll map how enquiries reach your business, show you where they go cold, and what we'd build for you. No pitch.