Job enquiry capture
Address, problem and photos collected automatically.
Home Services · WhatsApp Automation
WhatsApp automation for home services.
Quote requests, scheduling and job follow-ups — capture every job lead instead of losing it to the next contractor on the WhatsApp list.
Home services live or die on response time. The plumber who replies in 5 minutes wins the job; the one who replies in 5 hours never hears back. Otomate captures the enquiry, asks the right questions, books the visit and follows up after the job — so you stop losing work to faster competitors.
What you can automate
Six things automated from day one.
Visit booking
Clients self-book into the next available slot per technician.
Quote & approval
Quotes sent and approved over WhatsApp before work starts.
On-the-way notifications
Clients get an ETA and tech photo before arrival.
Invoicing & payment
Invoices sent and paid in-chat — fewer outstanding debtors.
Follow-up & reviews
Post-job check-in and Google review nudge sent automatically.
How it works
See the full process- 01
Free assessment
We map your current lead flow and where customers drop out.
- 02
System design
We design every flow and you sign off before we build anything.
- 03
Build & connect
WhatsApp Business API, CRM and lead sources connected in days.
- 04
Go live & support
Training, go-live, then 30 days of monitoring and tuning.
Example scenario
A burst geyser at 6am on a Saturday
A homeowner WhatsApps about a burst geyser at 06:12. Otomate captures the address, the geyser size, photos of the damage, books an emergency call-out for 09:00, sends the technician's name and ETA at 08:30, and lets you invoice and get paid in the same conversation by 11:00.
Questions, answered.
Ready to see what an automated pipeline looks like for home services?
Book a free 30-minute assessment and we'll map exactly where leads are leaking — and what we'd change.