Direct booking enquiries
Quote, hold and confirm rooms over WhatsApp in minutes.
Guesthouses & Lodges · WhatsApp Automation
WhatsApp automation for guesthouses and lodges.
Direct bookings, guest comms and check-in details — automated on WhatsApp so you can run a hospitality business, not a switchboard.
Every direct booking saves you 15% on OTA commission, but only if someone replies fast. Otomate handles enquiries, sends quotes, confirms bookings, takes deposits and runs check-in instructions on WhatsApp — for properties from a single B&B to a multi-lodge group.
What you can automate
Six things automated from day one.
Deposit collection
Payment links inside the chat lock in the booking.
Pre-arrival info
Directions, check-in time and house rules sent automatically.
Self check-in
Door codes and welcome notes sent at the right hour.
Upsells
Transfers, dinner reservations and excursions offered in-chat.
Reviews & repeat stays
Google review nudge after check-out, repeat-stay offer 60 days later.
How it works
See the full process- 01
Free assessment
We map your current lead flow and where customers drop out.
- 02
System design
We design every flow and you sign off before we build anything.
- 03
Build & connect
WhatsApp Business API, CRM and lead sources connected in days.
- 04
Go live & support
Training, go-live, then 30 days of monitoring and tuning.
Example scenario
A direct enquiry at 11pm
A guest WhatsApps your guesthouse at 23:10 asking about availability for the long weekend. Otomate quotes them, holds the room for 12 hours, takes a 50% deposit when they confirm, sends directions and check-in instructions, and triggers your housekeeping list — without you opening your phone until breakfast.
Questions, answered.
Ready to see what an automated pipeline looks like for guesthouses & lodges?
Book a free 30-minute assessment and we'll map exactly where leads are leaking — and what we'd change.