Instant lead replies
Every Property24 and Private Property enquiry answered in under 60 seconds.
Real Estate · WhatsApp Automation
WhatsApp automation for estate agents who refuse to lose a lead.
A buyer who messages about a listing at 8pm won't wait until morning. Otomate builds the WhatsApp automation that replies, qualifies and books the viewing instantly — so agencies in Johannesburg, Sandton and Cape Town stop losing buyers to whoever answered first.
Property leads go cold fast. Most buyers contact several agencies and commit to the one that responds first. We build WhatsApp automation for estate agents that captures every enquiry from Property24, Private Property, your website and direct messages, qualifies the lead by budget, area and timeline, and writes it straight into your CRM — before an agent lifts a finger. From single-branch agencies in Pretoria to franchise groups across Durban, the result is the same: no enquiry left unanswered.
What you can automate
Six things automated from day one.
Lead qualification
Capture budget, area, bedrooms and timeline automatically.
Viewing bookings
Let buyers book and confirm viewings straight from WhatsApp.
Seller updates
Automated weekly feedback to sellers on their listing's activity.
Cold-lead re-engagement
Re-open quiet leads at 14 and 30 days, automatically.
CRM sync
Every qualified lead pushed to HubSpot, Zoho or Google Sheets.
How it works
See the full process- 01
Free assessment
We map your current lead flow and where customers drop out.
- 02
System design
We design every flow and you sign off before we build anything.
- 03
Build & connect
WhatsApp Business API, CRM and lead sources connected in days.
- 04
Go live & support
Training, go-live, then 30 days of monitoring and tuning.
Example scenario
What an automated setup looks like
A Sandton agency connects its Property24 and website enquiries to Otomate. An after-hours enquiry on a three-bed in Bryanston is answered in seconds, qualified as a serious buyer in the R1.5m–R3m range looking to move within a month, and booked for a Saturday viewing — all before the agent is back online. The lead lands in the CRM tagged "hot", and the agent walks into a confirmed appointment.
Questions, answered.
See where your property leads are going cold.
Book a free 30-minute WhatsApp assessment and we'll show you exactly what we'd build for your agency.